Slotlords Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Slotlords Casino. Please read them carefully before creating an account, depositing funds, playing games or using any other service available through the website.

Slotlords Casino operates under a licence issued by the Curaçao Gaming Control Board (licence No. OGL/2023/174/0082), and holds eCOGRA certification alongside SSL encryption and RNG-verified games.

1. Accepting these Terms

By accessing or using Slotlords Casino, you confirm that you have read, understood and agreed to these Terms & Conditions, together with any other rules, notices or policies referred to on the website. If you do not agree with any part of these terms, you should not use the website or its services.

These terms apply to all visitors, account holders and players. They may also apply to specific games, promotions, competitions, payment methods or other services where additional conditions are displayed. Any additional conditions will form part of these Terms & Conditions when they are presented to you.

Slotlords Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The latest version will be made available on the website. Your continued use of the website after an update means that you accept the revised terms. You should review this page regularly.

Eligibility and lawful use

You must be legally permitted to access online gambling services in your location. You are responsible for checking and complying with all laws that apply to you. You must not access or use Slotlords Casino if online gambling is unlawful where you are located, or if you are under the applicable legal gambling age.

You must use the website only for lawful purposes and in accordance with these terms. You must not use the website to engage in fraud, money laundering, identity misuse, unauthorised financial activity, or any other unlawful conduct.

2. Accounts and player information

Where an account is required, you must provide information that is accurate, complete and up to date. This may include your name, date of birth, residential details, payment information and identity documents. Information must belong to you and must not be misleading.

You are responsible for keeping your account login details confidential and for all activity carried out through your account. Do not share your password or allow another person to access your account. If you believe that your account or login details have been compromised, you should stop using the account and notify the relevant support channel through the website.

You may generally hold only one account unless Slotlords Casino has expressly allowed otherwise. Duplicate, linked or suspicious accounts may be reviewed. Where an account is created or used in breach of these terms, Slotlords Casino may restrict access, suspend the account or take other appropriate action.

Verification and account checks

Slotlords Casino may carry out age, identity, payment, location, security, fraud prevention and responsible gambling checks. You agree to provide requested information within a reasonable period. Until checks are completed, access to some services, deposits, withdrawals or gameplay may be limited.

If information cannot be verified, is inconsistent, appears false, or raises security or compliance concerns, Slotlords Casino may take action in accordance with applicable requirements and these terms. This may include delaying a transaction, restricting an account or closing an account where appropriate.

Account closure

You may request the closure of your account in accordance with the process available on the website. Account closure does not remove obligations or rights that arose before closure. Slotlords Casino may also suspend or close an account where this is necessary for security, legal, regulatory, responsible gambling or operational reasons.

3. Deposits, withdrawals and gameplay

Only payment methods made available through the website may be used. You confirm that you are authorised to use the selected payment method and that the funds used are yours or are otherwise lawfully available to you. Payments may be subject to checks, limits, processing requirements and restrictions shown at the time of the transaction.

You should check all transaction details before confirming a deposit or withdrawal. A transaction may be declined, delayed, reversed or cancelled where it is invalid, unauthorised, incomplete, subject to verification, affected by a technical issue, or inconsistent with these terms or applicable requirements.

Any fees, minimums, maximums, processing information or other payment conditions will be displayed where relevant. Slotlords Casino does not guarantee that every payment method will be available at all times. Third-party payment providers may apply their own terms, conditions and fees.

Games and results

Games must be played through the functions provided on the website. Game results are determined by the relevant game systems and records. If a game is interrupted by a technical fault, communications failure or other error, Slotlords Casino may review the affected activity and take reasonable steps to correct the issue.

Where there is a clear error in a game, transaction, account balance, displayed result or other part of the service, Slotlords Casino may correct the error and adjust affected balances or activity. You must not knowingly take advantage of an error and should report suspected errors promptly.

You remain responsible for checking your balance, bets, transactions and account information. Records held by the relevant systems may be used to assess activity where there is a dispute, subject to applicable law and any available review process.

4. Promotions, content and responsible use

Promotions, bonuses, free plays, competitions and other offers may be subject to separate terms. Those terms will explain eligibility, availability, expiry, wagering or play requirements, contribution rules and any limits that apply. You should read the specific offer conditions before taking part.

An offer may be withdrawn, changed or cancelled where permitted by its conditions or where there is suspected abuse, technical error, fraud, misuse or a breach of these terms. Slotlords Casino may refuse or limit participation where an offer is not suitable or available to you.

Prohibited activity

Using another person's account, payment method or identity information.
Creating or controlling accounts for another person or allowing another person to use your account.
Using software, bots, scripts, automated tools or devices intended to interfere with the website or games.
Exploiting errors, vulnerabilities, technical faults or promotional rules.
Attempting to manipulate game outcomes, transaction records, account balances or website security.
Using the website to facilitate fraud, money laundering, unlawful payments or other criminal activity.
Posting, transmitting or uploading harmful, abusive, misleading or unlawful material.
Circumventing account restrictions, location controls, self-exclusion measures or responsible gambling settings.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, set personal limits before playing and never chase losses. Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.

Tools and support options may be available through the website, including deposit limits, time reminders, temporary breaks, account restrictions or self-exclusion. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. Responsible gambling information should be reviewed before using the services.

5. Website access, privacy and liability

The website may be changed, interrupted, suspended or withdrawn without notice where reasonably necessary. Access may be affected by maintenance, telecommunications problems, internet services, third-party providers, security incidents or events outside reasonable control.

Website content is provided for general information and may not always be current, complete or error-free. You are responsible for maintaining suitable devices, software, internet access and security measures when accessing the website. You should use up-to-date security software and avoid accessing your account through unsafe or shared devices.

Your personal information will be handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements. By using the website, you acknowledge that information may need to be collected, used, stored or disclosed for account administration, payments, verification, security, legal compliance, customer support and responsible gambling purposes.

To the extent permitted by law, Slotlords Casino is not responsible for loss caused by your failure to follow these terms, misuse of the website, unauthorised account access resulting from your actions, interruptions outside reasonable control, or reliance on inaccurate information supplied by you. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited under Australian law.

General provisions

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A delay or failure to enforce a provision does not amount to a waiver of that provision. These terms, together with any applicable policies and offer conditions, represent the understanding between you and Slotlords Casino concerning use of the website.

Questions, complaints or requests should be submitted through the support or contact options made available on the website. Please include enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. Nothing in these terms limits any rights you may have under applicable Australian consumer law.